Privacy Policy
How we collect, use, and protect your personal data.
Privacy Policy
Effective Date: September 18, 2025
Controller and Contact
The Service is provided by [Legal Entity Name], [Registered Address]. For privacy matters, contact: [privacy@automagical.games]. If applicable, our Data Protection Officer can be reached at: [contact@automagical.games].
What Data We Collect
- Account data: email, username, authentication tokens
- Service logs and diagnostics: IP address, user agent, timestamps, error/context logs
- Story usage data: story/node interactions and preferences
- Support/communication: messages you send to us
- Cookies and similar: session cookies and consent-managed analytics (see Cookies section)
Purposes and Lawful Bases
- Provide and secure the Service (contract)
- Account management, authentication, and fraud prevention (contract/legitimate interests)
- Service analytics, performance and reliability (legitimate interests; consent for non-essential cookies/analytics)
- Email communications (consent for marketing; contract/legitimate interests for transactional/service emails)
- Legal compliance and enforcement (legal obligation/legitimate interests)
Data Retention
We keep personal data only as long as necessary for the purposes above:
- Account data: for the life of the account; limited backup persistence after deletion
- Logs and diagnostics: typically 30–180 days unless required longer for security/legal
- Communications: for the time needed to handle the request and for compliance
Data Recipients and Processors
We use service providers to operate the Service. These may include cloud hosting, email delivery, image storage, and logging/monitoring. Some processing may occur outside your country, including outside the EEA/UK. Where required, we implement Standard Contractual Clauses (SCCs) and equivalent safeguards. Key processor categories and typical jurisdictions are listed below (non-exhaustive):
- Cloud database and hosting (e.g., US/EU)
- Email delivery (e.g., US/EU)
- Object storage/CDN (e.g., US/EU)
- Error logging and monitoring (e.g., US/EU)
A current list of processors and safeguards is available upon request.
International Transfers
If we transfer your personal data outside the EEA/UK, we rely on SCCs and equivalent safeguards, or other lawful transfer mechanisms.
Your Rights
You have the right to request access, rectification, erasure, restriction, and portability of your personal data, and to object to processing where applicable (including direct marketing). Where processing is based on consent, you may withdraw consent at any time. To exercise your rights, contact [privacy@automagical.games]. You also have the right to lodge a complaint with your local supervisory authority.
Children
The Service is not intended for children under the age of 16 (or the age of digital consent in your jurisdiction). We do not knowingly collect personal data from children without appropriate consent.
Automated Decision-Making
We do not engage in automated decision-making that produces legal or similarly significant effects on users. Moderation and anti-abuse systems may surface content for review but are not solely determinative.
Cookies and Similar Technologies
We use essential cookies for authentication and site functionality. Non-essential cookies (e.g., analytics) are used only with your consent via a cookie banner/manager. You can change your preferences at any time.
Security
We implement technical and organizational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
Updates to this Policy
We may update this Privacy Policy from time to time. Material changes will be notified via email or prominent notice on the Service. Your continued use of the Service after updates constitutes acceptance of the revised Policy.
Contact
For any questions or to exercise your rights, contact: [privacy@automagical.games].